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General Duties
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Reports to Branch Manager
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Perform Field Services for clients
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Integrated / Urban Pest Management
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Termites and “General” Pest Control
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See Field Technician Development Guide
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See Technician Levels and Roles
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See Technician Administrative Responsibilities
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Maintain paperwork in the vehicle
Three Technician Levels
- 0 to 1 year experience
- Studying for CORE Exam
- May focus on Seasonal Services
- Start with a Partial Route
- Second Tech on Building Services
- Basic Field Training
- Beginning Purdue Course
- 1 to 2.5 years experience
- Studying for Category Licenses
- Full Route
- Assist with Route Management
- Working on Purdue Course
- Intro to the Sr. Tech Variations
- 2.5+ years experience
- Multiple Category Licenses
- 50%-100% Route
- Completed Purdue Course
- Site Project Manager Roles
Senior
Technician Variations
- QA/QC Services
- Initial Inspections of New Sites
- Involved with Operations
- Assist with Tech Training
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The Challenge:
Pest Management is an Important and Rewarding Career
It is growing and vital to the function of Urban Society!
- Homes are
damaged by termites and carpenter ants.
- Food is contaminated and eaten by rodents and food-product pests.
- Children experience horrible asthma with the presence of cockroaches in their
home.
- Flies spread filth and disease pathogens simply by landing on food.
- Wasps build nests inside of walls, enter and sting people, some are are
deathly allergic.
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Integrated Pest
Management (IPM) at Work:
These are just a few of the concerns - and as pest management professionals (PMPs)
our job is to provide the logical solutions to these problems. Not just by
applying something but rather by analyzing the situation and providing
consultation to the client on what needs to be accomplished overall. Both
client and PMP work as a team. Some items (such as treatment) are done by
the PMP and other things are done by the client (such as sealing gaps in a
building or cleaning an area) after being consulted to do so by the PMP.
This teamwork results in good
Integrated Pest Management or "IPM".
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Initial
Training:
Candidates will first study for the
Massachusetts Pesticide License Exam to become licensed for
Pesticide applications. This exam is focused especially on building
the competence to understand the use, safety and preparation related
to the application of pesticides. It also focuses on how to reduce
the use of chemicals by understanding some basics of Integrated Pest
Management, or "IPM".
Basic Field and
ClassroomTraining is then provided to prepare technicians to
service on their own.
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Quality Pro Specifications
This program is operated by The National Pest Management
Association .
Companies that participate in this program are required to meet
minimum requirements for the staff and training. For more
information visit
www.NPMAQualityPro.com . |
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Continuing
Education:
As a PMP you will receive training form seminars sponsored by the
New England Pest Management
Association and The National
Pest Management Association. There is also an online
training course use provided by
Univar. For candidates with college background, there is a
ESA Board Certification Program
offered by the Entomological Society of
America.
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Job Positions |
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Service Advisor:
Requires the ability to be in constant contact with customers. Existing
services require annual review by meeting with the client and are
renewed. New services need to be set up on the
SmartBiz®
software.
Compensation has a base with incentives. This role has a base pay
and a commission structure based on both initializing new accounts and
renewing the existing ones. Must be comfortable working on
computers as new services need to set up on the software
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Scheduling Coordinator:
This position requires
a background in computer use, scheduling, and taking phone calls from
clients needing to be scheduled. Software includes the use of
the industry-specific
SmartBiz®
software and Microsoft MapPoint®.
Services are scheduled on the computer, and the appropriate paperwork
is printed out for the technicians. Completed technician
paperwork is posted and filed. Scheduling includes the calling
of clients to coordinate services and taking calls from clients
needing service. Knowledge of geography is a must so that
scheduling is done efficiently to save unnecessary travel time.
The Scheduling Manager would also be in radio contact with Field
Technicians to relay information about the jobs and to take
information from the technicians regarding changes and customer
updates. |
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Email Your Resume' Here |
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